Doing the Right Thing

Sometimes life gives you lemons..... and sometimes you get the shaft! OK thats not how the sayings go. Somehow though thats how things usually go in life. Today I can report that on one occasion a company stood up and is doing the right thing. More than 4 years ago we remodeled our kitchen. We spent twice what we wanted to, but in the end had a great up to date kitchen which didn't break the bank. The company that we had do the job was great to work with. In fact last year we hired them again to tear out our '1970's basement (in our 1990's home) and give us a modern update. Again we loved it and the work was done great. So now you're wondering whats coming up now...

A few weeks back I noticed a spot on the floor in the kitchen was starting to rise. I was on the way out of town and mentioned it to my wife over the phone. It never went away and I never really investigated. A couple nights ago during a huge rainstorm I went to the kitchen about midnight and in bare feet felt another small raised area in the wood floor just a board over. Now I knew we had a problem but I figured I would look in the morning. I went back out to start the dishwasher and when I grabbed the detergent from the cabinet noticed a spot. Uh-Oh I found the leak or at least the general area where it was. The next day I called the contractor who had done the kitchen and he sent someone out to have a look. He of course found it and it was a copper pipe fitting that just wasn't sealed with solder. Needless to say there is a mess. The guy repaired it and took photos for his boss. I figured I'd get a bill for the repair and would need to do some ripping out.

The next morning the contractor called to say they would be covering it all! They didn't have to do that since their warranty is up, but they are doing the right thing. It really is nice to have a company do that. Just thought i'd share.